Available throughout England & Scotland: Please note if you live in the West Midlands, we can’t currently match you to a funded course.
Allergy Awareness for those Working in the Service Sector
The qualification is suitable for a wide range of learners who wish to develop their knowledge and understanding of allergy awareness. It is designed for those who wish to understand allergies, the causes of allergies, and what to do in case of an allergic reaction.
Allergy Awareness for those Working with Children
The qualification is suitable for a wide range of learners who wish to develop their knowledge and understanding of allergy awareness. It is designed for those who wish to understand allergies, the causes of allergies, and what to do in case of an allergic reaction.
Allergy Awareness for those Working in Adult Social Care
The qualification is suitable for a wide range of learners who wish to develop their knowledge and understanding of allergy awareness. It is designed for those who wish to understand allergies, the causes of allergies, and what to do in case of an allergic reaction.
Awareness of Bullying in Children and Young People
This qualification will develop your understanding of bullying, including how to recognise that bullying is taking place and how to take action to stop it. This qualification covers the definitions of bullying and cyberbullying, legislation that relates to bullying, the effects of bullying on children and young people, and how to act when bullying is identified.
Behaviour that Challenges
In an individual’s personal or work life they may encounter behaviour that they find hard to understand and difficult to ‘manage’. This course aims to give learners an insight into behaviour that challenges and how to respond to these situations in the most appropriate and supportive way. Learners will examine what behaviour that challenges means, why it may occur and how to promote positive behaviour.
Behaviour that Challenges in Children
This qualification will provide you with a detailed understanding of behaviour that challenges in children, including how such behaviour can be assessed and the avoidance techniques that can help minimise the effects of behaviour that challenges. You will look at how different coexisting conditions, such as a learning disability, a mental health condition, sensory issues and autism can impact on behaviour that challenges and how to support those children who experience these complex behaviours.
Business Administration
There were an estimated 5.5 million private sector businesses in the UK at the start of 2016. Despite the recent economic difficulties, the trend has been steadily increasing in the business population. Today’s global economy brings with it a wealth of new markets, shrinking profit margins, and increasing operating expenses; the need for good business administration has never been greater.
Care and Management of Diabetes
This course will help them apply good practice relating to the care and management of diabetes, giving them confidence in their work. Furthermore, as diabetes is prevalent in our society and current trends suggest more and more people will become diabetic in the coming years, the practical understanding that learners will acquire from this programme will be useful throughout their working and personal lives.
Care Planning
This qualification aims to develop your knowledge and understanding of principles and processes of person-centred thinking, working with individuals to carry out activities specified in their care plan, promote health & well-being through nutrition and hydration, and support individuals with sleep and maintaining personal hygiene.
Caring for Children and Young People
This qualification will give you an introductory understanding of childcare through exploring young children’s development, the value and importance of play, how to plan a healthy diet and the importance of safeguarding and welfare.
Caring for the Elderly
This qualification is suitable for a wide range of learners who wish to develop their knowledge and understanding of caring for the elderly. It is designed for those who wish to understand the principles of elderly care, learn more about common health issues and legislation that relates to elderly care.
Certificate in IT User Skills
This course aims to develop your employee’s knowledge, understanding and competence in a range of different IT areas. This course is ideal for those who work with IT within their current job role and for those who are familiar with using a computer and the Microsoft Office suite (Word, Excel and PowerPoint).
Children and Young People’s Mental Health
This course aims to increase the candidates’ knowledge and awareness of children and young people’s mental health. They will explore the factors that make an individual more vulnerable to developing mental ill-health as well as the factors that can protect their well-being.
Cleaning Knowledge and Skills
This qualification aims to develop your understanding of the principles of decontamination and improve your practical skills, such as cleaning and waste management. This course will also expand your knowledge of health and safety and provide insight into infection control and regulations, such as RIDDOR and COSHH.
Common Childhood Illnesses
The purpose of this qualification is to increase learners’ knowledge and understanding of common childhood illnesses to enable them to support the development and well-being of infants and children they support or care for.
Common Health Conditions
This course is designed to raise the candidate’s awareness of some of the most common health conditions among older people in the UK. They will explore arthritis, stroke, dementia, Parkinson’s disease, and sensory loss (both hearing and visual impairments).
Counselling Skills
Many people find it helpful to seek counselling at some point in their lives, and a counsellor can provide support for people in all sorts of situations. If you’re interested in supporting people to improve their personal well-being, this course will provide you with the correct understanding, knowledge and skills to do that. You’ll learn about core counselling skills and how to use them in a counselling relationship. You will also be taught about counselling theory and the ethical framework that informs how counsellors use their skills.
Customer Service
In order to have a truly successful business, you need to provide good customer service. It is believed that 96% of unhappy customers don’t ever complain; however, 91% of those simply leave and never come back. The main reason for customer churn is not the price but bad customer service. Handling a business’s issues in a professional and courteous manner is an essential day-to-day task.
Dementia Care
The course aims to provide candidates with an understanding of the common types of dementia and their causes. It will help learners to develop an awareness of how the actions of others can affect individuals with dementia and provides candidates with an appreciation of a person-centered approach to dementia care and support. It will be invaluable to anyone who supports a client, friend, or family member who has dementia.
Dignity and Safeguarding
This qualification explores two key principles that everyone who works within health and social care should strive to uphold. The first principle is that of promoting and respecting an individual’s dignity. The second principle is that of safeguarding an individual’s right to live free from harm, abuse, and neglect. These two fundamental principles are interlinked.
End of Life Care
The course aims to develop the learner’s knowledge and understanding of: the different perspectives on death and dying; the aims of end of life care; the principles of person-centred care planning; the support needed to manage pain and discomfort; how dementia impacts an individual’s end of life care; the role of the health and social care worker at the time of death, and how to appropriately support the bereaved.
Equality and Diversity
This course aims to give learners an introduction to the issues around stereotyping, prejudice, and discrimination. It will also help them to identify the basic rights that all people should enjoy and the shared values people have, whilst examining the responsibility each person and organisation has in ensuring that barriers to participation in society are removed.
Event Planning
This qualification will introduce you to the skills that are required to plan, organise and evaluate events by developing their knowledge and understanding. Areas covered include marketing methods and resources, market research, human resources, communication, and customer service relevant to events.
Falls Prevention Awareness
This course aims to increase people’s awareness of falls and why they happen. It will also provide candidates with a comprehensive overview of the many strategies that can be used to prevent falls from happening. Falls are everybody’s business, and there is much we can do.
Improving Personal Exercise, Health and Nutrition
This qualification aims to equip you with a detailed understanding of the concepts of health and well-being, including basic anatomy and physiology. You will learn about the role of nutrition in exercise, including energy requirements and fluid replacement, and then learn about how to measure personal fitness levels and create a personal programme of exercise and nutrition.
Improving Service User Experience in Health and Social Care
This course will equip you with a detailed understanding of customer service in health and social care, effective communication and teamwork in health and social care settings, and the needs of customers who access health and social care services.
Information, Advice or Guidance
This course is ideal for anyone with an interest and/or some involvement in information, advice or guidance delivery in their work. For example, it would benefit learning support workers, mentors, people working in voluntary organisations, or with adult or community groups, tutors, and outreach workers.
Lean Organisation Management
A lean organisation provides the greatest customer value with the fewest resources, a philosophy increasingly important in today’s competitive business market. A sound understanding of the concept and benefits of a lean environment, as well as knowledge of business techniques and working in teams, is essential.
Living in a Fair and Diverse Society
This course is ideal for learners who wish to increase their awareness and understanding of equality, diversity, and inclusion, including key legislation relating to this, such as the Equality Act 2010 and the Equal Pay Act 1970. Learners will also study positive equality events and movements, including gay pride, as well as learning about British Values and how they apply to people living in the UK.
Mental Health First Aid
It’s important that employers are transparent and open about mental health issues, and this qualification builds an understanding of mental health problems and the support available to colleagues. Increasing the understanding of the mental health of staff at all levels builds a culture of care and support.
Mental Health Problems
This interesting and highly-informative qualification aims to raise learners’ awareness of not only mental ill-health but also the steps that can be taken to protect mental well-being. Learners will develop an awareness of the signs and symptoms of these conditions and how they may affect people’s day-to-day lives. They will also gain insight into how these conditions can be successfully managed.
Nutrition and Health
This qualification is ideal for a wide range of learners who are interested in improving their understanding of nutrition and healthy eating. It will be particularly relevant for those working or intending to work, in settings such as sport and recreation, exercise and fitness, hospitality and catering, or health care, providing specific skills and knowledge to support their role in the workplace.
Retail Operations
This qualification aims to provide you with a thorough understanding of retail operations, including effective customer service, teamwork, and an understanding of what to expect when working in the retail sector.
Preparing to Work in Adult Social Care
If you’d like to work in adult social care, this fully online course will help you gain an appreciation of what it’s like to work in the sector. You will learn about person-centred care and safe working practices, as well as the importance of safeguarding, equality and diversity, and duty of care.
Prevention and Control of Infection
This course looks at the meaning and importance of infection control, as well as the causes of infections and the conditions in which they thrive and spread. It also outlines the methods used to prevent and control the spread of infection.
Principles for Digital Skills
This course will equip your staff with an awareness of finding and managing relevant and good quality information and considering the importance of online identities. Your staff will also look at the importance of digital skills in the workplace itself, considering how to communicate effectively using technology and how to protect data and devices, among other organisational policies and procedures.
Principles of the Mental Health Care Worker
This course will equip you with a detailed understanding of mental health and mental health issues, the principles of the mental health care worker, approaches to care and management and the duty of care in adult health and social care, and change and support in relation to mental health.
Safe Handling of Medication
This course explores the procedures for obtaining, storing, and disposing of medicines and the legislation surrounding these areas. It also examines the audit process and learners’ responsibility in relation to this, emphasising the importance of accountability and confidentiality.
Self-harm and Suicide Awareness and Prevention
This qualification is aimed at anyone seeking to improve their understanding and awareness of suicide and self-harm. The knowledge individuals will gain is not sector-specific but can be applied to a broad range of personal and professional situations.
Special Education Needs and Disability
This qualification is aimed at anyone seeking to improve their knowledge of Special Educational Needs and Disability (SEND), either for personal or professional reasons. Learners will consider many aspects of SEND, including the symptoms of specific conditions, legislation and guidance applicable to individuals with SEND and how such conditions affect individuals in daily life.
Team Leading
Strong team leadership is essential for providing guidance, direction, and instruction within a group and inevitably leads to more effective teamwork and more motivated employees. Being able to manage a team effectively is critical in the current job market, where employee productivity and team outcomes are closely monitored.
Understanding Autism
This course will give you an understanding of autism and the principles of supporting individuals with autism. You will look at the person-centred approach and the influence that positive communication methods can have and will gain an understanding of how individuals with autism can be supported to live healthy and fulfilled lives.
Understanding Safeguarding and Prevent
This course combines three inter-related themes: safeguarding in general; online safety; and the Prevent duty. The Prevent duty came into force as part of the Counter-Terrorism and Security Act in 2015. It places a duty on educational providers and other public bodies to help prevent children, young people, and vulnerable adults from being radicalised and drawn into terrorism. This means identifying those at risk and taking the appropriate actions.
Understanding Specific Learning Difficulties
This course is aimed at learners looking to improve their understanding and awareness of the below key topics, especially those working in healthcare, social care, and education. Having a learning difficulty means that people find it harder to learn certain skills. As this affects around 15% of people, it is important for those working in healthcare, social care, and education to have knowledge of different learning difficulties. The purpose of this qualification is to equip learners with knowledge of a range of specific learning difficulties, such as ADHD, dyslexia, and dyscalculia.
Warehousing and Storage
This course will equip you with a detailed understanding of a variety of warehouse processes, including manual handling, stock checks, processing orders, storage and packaging of goods, and assembling for dispatch. You will also look in detail at the customer service process and how it can impact an organisation.
Working with Individuals with Learning Disabilities
This qualification provides candidates with a thorough understanding of the principles of working with individuals with learning disabilities. Candidates will explore important themes, such as communication, human rights and inclusion, duty of care, advocacy, safeguarding, and the importance of positive risk-taking for people with learning disabilities.
