Allergy Awareness for those Working in the Service Sector Level 2
The qualification is suitable for a wide range of learners who wish to develop their knowledge and understanding of allergy awareness. It is designed for those who wish to understand allergies, the causes of allergies, and what to do in case of an allergic reaction.
Allergy Awareness for those Working with Children Level 2
The qualification is suitable for a wide range of learners who wish to develop their knowledge and understanding of allergy awareness. It is designed for those who wish to understand allergies, the causes of allergies, and what to do in case of an allergic reaction.
Allergy Awareness for those Working in Adult Social Care Level 2
The qualification is suitable for a wide range of learners who wish to develop their knowledge and understanding of allergy awareness. It is designed for those who wish to understand allergies, the causes of allergies, and what to do in case of an allergic reaction.
Awareness of Bullying in Children and Young People Level 2
This qualification will develop your understanding of bullying, including how to recognise that bullying is taking place and how to take action to stop it. This qualification covers the definitions of bullying and cyberbullying, legislation that relates to bullying, the effects of bullying on children and young people, and how to act when bullying is identified.
Behaviour that Challenges Level 2
In an individual’s personal or work life they may encounter behaviour that they find hard to understand and difficult to ‘manage’. This course aims to give learners an insight into behaviour that challenges and how to respond to these situations in the most appropriate and supportive way. Learners will examine what behaviour that challenges means, why it may occur and how to promote positive behaviour.
Behaviour that Challenges in Children Level 2
This qualification will provide you with a detailed understanding of behaviour that challenges in children, including how such behaviour can be assessed and the avoidance techniques that can help minimise the effects of behaviour that challenges. You will look at how different coexisting conditions, such as a learning disability, a mental health condition, sensory issues and autism can impact on behaviour that challenges and how to support those children who experience these complex behaviours.
Business Administration Level 2
There were an estimated 5.5 million private sector businesses in the UK at the start of 2016. Despite the recent economic difficulties, the trend has been steadily increasing in the business population. Today’s global economy brings with it a wealth of new markets, shrinking profit margins, and increasing operating expenses; the need for good business administration has never been greater.
Business Improvement Techniques Level 2
This qualification provides learners with knowledge and understanding of business improvement techniques, which can be applied across many different sectors.
Cancer Support and Awareness Level 2
As cancer treatments are improved and more people survive cancer, an awareness of the impact of living with cancer long-term and knowledge of how to support individuals is vital for anyone caring for someone with cancer. This short course is a great CPD for those working in health and social care but is also suitable for those who care for someone living with cancer.
Care and Management of Diabetes Level 2
This course will help them apply good practice relating to the care and management of diabetes, giving them confidence in their work. Furthermore, as diabetes is prevalent in our society and current trends suggest more and more people will become diabetic in the coming years, the practical understanding that learners will acquire from this programme will be useful throughout their working and personal lives.
Care Planning Level 2
This qualification aims to develop your knowledge and understanding of principles and processes of person-centred thinking, working with individuals to carry out activities specified in their care plan, promote health & well-being through nutrition and hydration, and support individuals with sleep and maintaining personal hygiene.
Caring for Children and Young People Level 2
This qualification will give you an introductory understanding of childcare through exploring young children’s development, the value and importance of play, how to plan a healthy diet and the importance of safeguarding and welfare.
Caring for the Elderly Level 2
This qualification is suitable for a wide range of learners who wish to develop their knowledge and understanding of caring for the elderly. It is designed for those who wish to understand the principles of elderly care, learn more about common health issues and legislation that relates to elderly care.
Certificate in IT User Skills Level 2
This course aims to develop your employee’s knowledge, understanding and competence in a range of different IT areas. This course is ideal for those who work with IT within their current job role and for those who are familiar with using a computer and the Microsoft Office suite (Word, Excel and PowerPoint).
Children and Young People’s Mental Health Level 2
This course aims to increase the candidates’ knowledge and awareness of children and young people’s mental health. They will explore the factors that make an individual more vulnerable to developing mental ill-health as well as the factors that can protect their well-being.
Common Childhood Illnesses Level 2
The purpose of this qualification is to increase learners’ knowledge and understanding of common childhood illnesses to enable them to support the development and well-being of infants and children they support or care for.
Common Health Conditions Level 2
This course is designed to raise the candidate’s awareness of some of the most common health conditions among older people in the UK. They will explore arthritis, stroke, dementia, Parkinson’s disease, and sensory loss (both hearing and visual impairments).
Counselling Skills Level 2
Many people find it helpful to seek counselling at some point in their lives, and a counsellor can provide support for people in all sorts of situations. If you’re interested in supporting people to improve their personal well-being, this course will provide you with the correct understanding, knowledge and skills to do that. You’ll learn about core counselling skills and how to use them in a counselling relationship. You will also be taught about counselling theory and the ethical framework that informs how counsellors use their skills.
Creating a Business Start-Up Level 2
This qualification is designed for learners seeking the skills and knowledge needed to develop a business start-up.
It will give learners an understanding of the initial processes and requirements of a business start-up, knowledge of the first steps in creating a business start-up, including the marketing, legal and financial requirements, and an understanding of how to write a business plan.
Customer Service Level 2
In order to have a truly successful business, you need to provide good customer service. It is believed that 96% of unhappy customers don’t ever complain; however, 91% of those simply leave and never come back. The main reason for customer churn is not the price but bad customer service. Handling a business’s issues in a professional and courteous manner is an essential day-to-day task.
Customer Service for Health and Social Care Level 2
This course is designed to help learners develop positive working relationships with customers in a health and social care setting, using effective communication.
Data Protection and Data Security Level 2
Data protection compliance is an essential legal requirement for all organisations. Since the General Data Protection Regulation (GDPR) came into force in May 2018, it is more vital than ever that anyone who works with personal data understands the laws and acts in compliance. Failure to process personal or sensitive data securely and lawfully can lead to severe penalties. Making sure that your employees are acting compliantly and handling data correctly is essential in any sector.
Dementia Care Level 2
The course aims to provide candidates with an understanding of the common types of dementia and their causes. It will help learners to develop an awareness of how the actions of others can affect individuals with dementia and provides candidates with an appreciation of a person-centered approach to dementia care and support. It will be invaluable to anyone who supports a client, friend, or family member who has dementia.
Digital Marketing Level 2
This qualification aims to introduce learners to concepts of digital promotion that can be used in a business setting. This course will help marketers be able to plan, implement, and measure the impact of their digital strategies and integrate them with their traditional marketing and business goals.
Dignity and Safeguarding Level 2
This qualification explores two key principles that everyone who works within health and social care should strive to uphold. The first principle is that of promoting and respecting an individual’s dignity. The second principle is that of safeguarding an individual’s right to live free from harm, abuse, and neglect. These two fundamental principles are interlinked.
Employment Responsibilities and Rights Level 2
This qualification provides the knowledge needed to understand the health, social care and children and young people’s sectors, and the roles within them. It covers a wide range of topics including employment law, legislation and procedures, and personal development.
End of Life Care Level 2
The course aims to develop the learner’s knowledge and understanding of: the different perspectives on death and dying; the aims of end of life care; the principles of person-centred care planning; the support needed to manage pain and discomfort; how dementia impacts an individual’s end of life care; the role of the health and social care worker at the time of death, and how to appropriately support the bereaved.
Equality and Diversity Level 2
This course aims to give learners an introduction to the issues around stereotyping, prejudice, and discrimination. It will also help them to identify the basic rights that all people should enjoy and the shared values people have, whilst examining the responsibility each person and organisation has in ensuring that barriers to participation in society are removed.
Event Planning Level 2
This qualification will introduce you to the skills that are required to plan, organise and evaluate events by developing their knowledge and understanding. Areas covered include marketing methods and resources, market research, human resources, communication, and customer service relevant to events.
Falls Prevention Awareness Level 2
This course aims to increase people’s awareness of falls and why they happen. It will also provide candidates with a comprehensive overview of the many strategies that can be used to prevent falls from happening. Falls are everybody’s business, and there is much we can do.
Generic and Specialist Cleaning Principles Level 2
With a UK industry turnover estimated at £4.7 billion in 2011, cleaning is one of the largest business sectors in the UK. It underpins many aspects of life today and is essential for the prevention of disease and the spread of infection. People actively seek out clean, safe and comfortable environments, so having a highly skilled cleaning workforce is essential.
Improving Personal Exercise, Health and Nutrition Level 2
This qualification aims to equip you with a detailed understanding of the concepts of health and well-being, including basic anatomy and physiology. You will learn about the role of nutrition in exercise, including energy requirements and fluid replacement, and then learn about how to measure personal fitness levels and create a personal programme of exercise and nutrition.
Improving Service User Experience in Health and Social Care Level 2
This course will equip you with a detailed understanding of customer service in health and social care, effective communication and teamwork in health and social care settings, and the needs of customers who access health and social care services.
Information, Advice or Guidance Level 2
This course is ideal for anyone with an interest and/or some involvement in information, advice or guidance delivery in their work. For example, it would benefit learning support workers, mentors, people working in voluntary organisations, or with adult or community groups, tutors, and outreach workers.
Introduction to Neuroscience in Early Years Level 2
This qualification’s aim is to provide an introduction to the early development of the brain in babies and young children from birth to 7 years of age. It looks at how the social brain develops, the limbic system and self-regulation.
Lean Organisation Management Level 2
A lean organisation provides the greatest customer value with the fewest resources, a philosophy increasingly important in today’s competitive business market. A sound understanding of the concept and benefits of a lean environment, as well as knowledge of business techniques and working in teams, is essential.
Living in a Fair and Diverse Society Level 2
This course is ideal for learners who wish to increase their awareness and understanding of equality, diversity, and inclusion, including key legislation relating to this, such as the Equality Act 2010 and the Equal Pay Act 1970. Learners will also study positive equality events and movements, including gay pride, as well as learning about British Values and how they apply to people living in the UK.
Mental Health First Aid Level 2
It’s important that employers are transparent and open about mental health issues, and this qualification builds an understanding of mental health problems and the support available to colleagues. Increasing the understanding of the mental health of staff at all levels builds a culture of care and support.
Mental Health Problems Level 2
This interesting and highly-informative qualification aims to raise learners’ awareness of not only mental ill-health but also the steps that can be taken to protect mental well-being. Learners will develop an awareness of the signs and symptoms of these conditions and how they may affect people’s day-to-day lives. They will also gain insight into how these conditions can be successfully managed.
Nutrition and Health Level 2
This qualification is ideal for a wide range of learners who are interested in improving their understanding of nutrition and healthy eating. It will be particularly relevant for those working or intending to work, in settings such as sport and recreation, exercise and fitness, hospitality and catering, or health care, providing specific skills and knowledge to support their role in the workplace.
Principles of the Mental Health Care Worker Level 2
This course will equip you with a detailed understanding of mental health and mental health issues, the principles of the mental health care worker, approaches to care and management and the duty of care in adult health and social care, and change and support in relation to mental health.
Preparing to Work in Adult Social Care Level 2
If you’d like to work in adult social care, this fully online course will help you gain an appreciation of what it’s like to work in the sector. You will learn about person-centred care and safe working practices, as well as the importance of safeguarding, equality and diversity, and duty of care.
Prevention and Control of Infection Level 2
This course looks at the meaning and importance of infection control, as well as the causes of infections and the conditions in which they thrive and spread. It also outlines the methods used to prevent and control the spread of infection.
Principles for Digital Skills Level 2
This course will equip your staff with an awareness of finding and managing relevant and good quality information and considering the importance of online identities. Your staff will also look at the importance of digital skills in the workplace itself, considering how to communicate effectively using technology and how to protect data and devices, among other organisational policies and procedures.
Retail Operations Level 2
This qualification aims to provide you with a thorough understanding of retail operations, including effective customer service, teamwork, and an understanding of what to expect when working in the retail sector.
Safe Handling of Medication Level 2
This course explores the procedures for obtaining, storing, and disposing of medicines and the legislation surrounding these areas. It also examines the audit process and learners’ responsibility in relation to this, emphasising the importance of accountability and confidentiality.
Self-harm and Suicide Awareness and Prevention Level 2
This qualification is aimed at anyone seeking to improve their understanding and awareness of suicide and self-harm. The knowledge individuals will gain is not sector-specific but can be applied to a broad range of personal and professional situations.
Special Education Needs and Disability Level 2
This qualification is aimed at anyone seeking to improve their knowledge of Special Educational Needs and Disability (SEND), either for personal or professional reasons. Learners will consider many aspects of SEND, including the symptoms of specific conditions, legislation and guidance applicable to individuals with SEND and how such conditions affect individuals in daily life.
Team Leading Level 2
Strong team leadership is essential for providing guidance, direction, and instruction within a group and inevitably leads to more effective teamwork and more motivated employees. Being able to manage a team effectively is critical in the current job market, where employee productivity and team outcomes are closely monitored.
Understanding Adverse Childhood Experiences Level 2
This qualification will provide learners with an opportunity to develop an understanding of adverse childhood experiences (ACEs) relevant to their current or future roles and will equip them with a basic understanding of techniques for preventing and addressing adverse childhood experiences (ACEs) in practice.
Understanding Autism Level 2
This course will give you an understanding of autism and the principles of supporting individuals with autism. You will look at the person-centred approach and the influence that positive communication methods can have and will gain an understanding of how individuals with autism can be supported to live healthy and fulfilled lives.
Understanding Environmental Sustainability Level 2
This course will provide an overview of the principles of sustainable development, communities and energy management, and the social responsibility of businesses in relation to sustainability. Learners will also look at the principles of waste management and sustainable transport and applying sustainability in their own setting through zero waste.
Understanding Personal Care Needs Level 2
Britain has an increasingly ageing population, and the number of adults needing around-the-clock care is on the rise. As well as the need for medical care, there is also a need for high levels of personal care to allow those who need support to live as comfortably as possible. This fully online qualification helps you to develop a person-centred approach to delivering high levels of personal care. You will cover how to support personal hygiene, foot care, oral health, pressure area care, and sepsis.
Understanding Safeguarding and Prevent Level 2
This course combines three inter-related themes: safeguarding in general; online safety; and the Prevent duty. The Prevent duty came into force as part of the Counter-Terrorism and Security Act in 2015. It places a duty on educational providers and other public bodies to help prevent children, young people, and vulnerable adults from being radicalised and drawn into terrorism. This means identifying those at risk and taking the appropriate actions.
Understanding Specific Learning Difficulties Level 2
This course is aimed at learners looking to improve their understanding and awareness of the below key topics, especially those working in healthcare, social care, and education. Having a learning difficulty means that people find it harder to learn certain skills. As this affects around 15% of people, it is important for those working in healthcare, social care, and education to have knowledge of different learning difficulties. The purpose of this qualification is to equip learners with knowledge of a range of specific learning difficulties, such as ADHD, dyslexia, and dyscalculia.
Understanding Technology Enabled Care Level 2
In this fast-moving world, technology plays a huge part in daily life. The care sector is no different. Technology Enabled Care (TEC) is playing an increasing role in health and social care, with over 1.7 million vulnerable people relying on TEC to support independence in their own homes. This qualification helps you understand the positive impact technology can have on people and the improvements it can make to their quality of life. You will learn about different types of TEC available and how they can support people’s independence and well-being.
Warehousing and Storage Level 2
This course will equip you with a detailed understanding of a variety of warehouse processes, including manual handling, stock checks, processing orders, storage and packaging of goods, and assembling for dispatch. You will also look in detail at the customer service process and how it can impact an organisation.
Working with Individuals with Learning Disabilities Level 2
This qualification provides candidates with a thorough understanding of the principles of working with individuals with learning disabilities. Candidates will explore important themes, such as communication, human rights and inclusion, duty of care, advocacy, safeguarding, and the importance of positive risk-taking for people with learning disabilities.
Workplace Violence and Harassment Level 2
This qualification is designed for learners who want to increase their knowledge and understanding of workplace violence and harassment across any sector.
This will focus on the study of possible causes of violence in the workplace and how to reduce the risk of workplace violence and harassment.
We can now offer level 3 courses fully funded.
To be eligible for this level 3 course you need to check the restrictions in place on the more information page.
Dementia Care Level 3 (Restricted Funding)
The course aims to provide candidates with an understanding of the common types of dementia and their causes. It will help learners to develop an awareness of how the actions of others can affect individuals with dementia and provides candidates with an appreciation of a person-centered approach to dementia care and support. It will be invaluable to anyone who supports a client, friend, or family member who has dementia.
End of Life Care Level 3 (Restricted Funding)
The course aims to develop the learner’s knowledge and understanding of: the different perspectives on death and dying; the aims of end of life care; the principles of person-centred care planning; the support needed to manage pain and discomfort; how dementia impacts an individual’s end of life care; the role of the health and social care worker at the time of death, and how to appropriately support the bereaved.
Understanding Autism Level 3 (Restricted Funding)
This course will give you an understanding of autism and the principles of supporting individuals with autism. You will look at the person-centred approach and the influence that positive communication methods can have and will gain an understanding of how individuals with autism can be supported to live healthy and fulfilled lives.
