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Team Leading Level 2

Strong team leadership is essential for providing guidance, direction and instruction within a group and inevitably leads to more effective teamwork and more motivated employees. Being able to manage a team effectively is critical in the current job market, where employee productivity and team outcomes are closely monitored.

Please note this course is currently only available in Yorkshire & Humber.

Course Fees

Free

Course Delivery

Digital or Paper-based

Course Duration

6 to 12 Weeks

Awarding Body

NCFE / CACHE

Course Content

  • Principles of team leading
  • Understanding business
  • Understanding how to communicate work-related information
  • Understanding how to deliver customer service and resolve problems
  • Understanding how to develop working relationships with colleagues

NEW FOR 2019, NOW INCLUDING:

  • Introduction to coaching
  • Introduction to mentoring
  • Understanding personal development
  • Candidates must be aged 19 years or over as of the 31st of August 2018
  • Candidates must have lived within the EU for the last 3 years or more
  • Candidates must currently reside in England

All the distance learning courses are accredited by NCFE/CACHE and nationally recognised.