Customer Service for Health and Social Care Level 2

This course is designed to help learners develop positive working relationships with customers in a health and social care setting, using effective communication.

Course Fees

Free

Course Delivery

Digital or Paper-based

Course Duration

8 to 12 Weeks

Awarding Body

NCFE / CACHE / TQUK

Course Content

This course is split into 2 mandatory units.

  • Preparing to deliver customer service in health and social care settings
  • Understand the specific needs of customers accessing health and social¬†care services.