Customer Service for Health and Social Care Level 2
This course is designed to help learners develop positive working relationships with customers in a health and social care setting, using effective communication.
Digital or Paper-based
8 to 12 Weeks
NCFE / CACHE / TQUK
This course is split into 2 mandatory units.
- Preparing to deliver customer service in health and social care settings
- Understand the specific needs of customers accessing health and social care services.