Allergy Awareness for those Working in the Service Sector Level 2

The qualification is suitable for a wide range of learners who wish to develop their knowledge and understanding of allergy awareness. It is designed for those who wish to understand allergies, the causes of allergies, and what to do in case of an allergic reaction.

Available throughout England: Please note if you live in the West Midlands, Liverpool, or the Greater Manchester area, we can’t currently match you to a funded course.

Course Fees


Course Delivery

Digital or Paper-based

Course Duration

8 to 12 Weeks

Awarding Body


Course Content

Unit 1: Allergens, allergies and intolerances.

  • Section 1: Understand food allergens, allergies and intolerances.
  • Section 2: Know the methods for allergy diagnosis and treatment.
  • Section 3: Know the methods for intolerance diagnosis and treatment.

Unit 1 Summary:

In this unit, your staff will learn the background knowledge behind allergies, allergens and intolerances. They will also gain an understanding of how allergies and intolerances are diagnosed and treated.

Unit 2: Food labelling and packaging.

  • Section 1: Understand the importance of food labelling.
  • Section 2: Understand the regulations for food labelling.
  • Section 3: Understand packaging regulations.

Unit 2 Summary:

In Unit 2, staff will look at the different types of food labels and why they are so important in keeping those with allergies safe. They will then come to understand the regulations surrounding food labelling and be able to recognise when a label is incorrect.

Unit 5: Allergy awareness for those working in the service sector.

  • Section 1: Know the signs and effects of allergic reactions.
  • Section 2: Understand how to reduce the risk of an allergic reaction.

Unit 5 Summary:

Unit 5 is an optional unit and all the information is focussed upon the service sector. In this unit, staff will learn how to recognise the signs and symptoms of allergic reactions on different body parts and how to perform first aid on those who have experienced a severe reaction. They will then look at what can be done in order to reduce the risk in terms of food storage, handling and preparation.